When their supply chains were disrupted by COVID-19 on a global scale, business and procurement leaders were forced to adjust quickly in order to maintain business operations, fulfill urgent demands and mitigate risks. This abrupt pivot elevated the role of procurement in increasing business agility, revenue growth, supplier collaboration and other strategic initiatives.
According to new Forrester Consulting research, strategic objectives have “greatly increased” in priority for procurement since COVID-19 emerged. Commissioned by Ivalua, the study reveals how the disruption caused by the pandemic transformed global procurement strategies and explores how procurement is now helping organizations get back on their feet.
