Technology, education help improve global shipping practices

Jan. 15, 2013
New study shows that companies are implementing technology solutions, adding staff and improving training programs to improve their global shipping performance and reduce costs

Nearly 75% of companies are implementing new technology solutions and training their staff to improve their global shipping performance and reduce costs, according to a new study from Tompkins Supply Chain Consortium.

Tompkins surveyed 80 companies from manufacturing, retail, distribution and logistics to learn more about global trade management practices throughout the supply chain. Roughly 50% of respondents were manufacturers, 40% retailers and distributors, and 10% logistics providers.

The results show that most companies are doing a good job measuring operations performance internally and with outside partners, with more than 80% reporting that they use key performance indicators to drive continuous supply chain improvement.

Tompkins also said about 12% of respondents reported adding staff to address shipping performance and cost issues.

“It may not seem like a large number, but when compared to overall national hiring numbers, it is fairly significant,” said Tompkins’ executive director Bruce Tompkins.

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About the Author

Victoria Fraza Kickham | Distribution Editor

Victoria Kickham is the distribution editor for Electronic Design magazine, SourceESB and, where she covers issues related to the electronics supply chain. Victoria started out as a general assignment reporter for several Boston-area newspapers before joining Industrial Distribution magazine, where she spent 14 years covering industrial markets. She served as ID’s managing editor from 2000 to 2010. Victoria has a bachelor’s degree in English from the University of New Hampshire and a master’s degree in English from Northeastern University.