Arrow: Service Is The Answer

Distributors continue to improve their service offerings, and Arrow Electronics is no exception. Providing solutions at every phase of a customer’s design cycle remains a key goal for this global distributor of electronic components and computing solutions.

“Based on the evolving needs of our customers, we are well equipped to assist in every phase of their design, from new product introduction through end-of-life,” says Peter Kong, president of Arrow Global Components.

“For example, we have developed better, more sophisticated coordination with our suppliers to work together to provide solutions for our customers,” Kong says. “We have also invested in our engineering resources. Today, we have more than 1000 engineers globally to support the design and engineering needs of our customers.”

Arrow Electronics ranked second in Source ESB’s 2011 Top Distributors report, with global sales of $18.7 billion.

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About the Author

Victoria Fraza Kickham | Distribution Editor

Victoria Kickham is the distribution editor for Electronic Design magazine, SourceESB and, where she covers issues related to the electronics supply chain. Victoria started out as a general assignment reporter for several Boston-area newspapers before joining Industrial Distribution magazine, where she spent 14 years covering industrial markets. She served as ID’s managing editor from 2000 to 2010. Victoria has a bachelor’s degree in English from the University of New Hampshire and a master’s degree in English from Northeastern University.