Supply Chain Management

Customer Order Management

Order ManagementSupply Chain Connect provides a single Supply Chain Management Hub that automates the exchange of data with your customers. We can help you streamline and automate the entire order management process, from order promising and order capture to transportation and shipment. Our Supply Chain Management Hub provides multiple channels to capture demand, including EDI, XML, and web storefronts. Business benefits include reduced fulfillment costs, reduced order fulfillment cycle time, and improved order accuracy and on-time delivery.

Our hosted Supply Chain Management application takes the information that already exists within your organization and makes it available to your customers in real time. It is available on demand, through a simple web browser.

By using our application, customers can:

  • Enter a Purchase Order (PO)
  • View PO status (acknowledged, shipped, received, invoiced, etc.)
  • View available inventory
  • View key product information: unit price, ship from location, lead-time, minimum order quantity, etc.
  • Request non-standard request-for-quotes (RFQs) and manage responses

This solution will allow your organization to:

  • Receive POs electronically
  • Send order response or change electronically
  • View order status by customer
  • View overall demand by product code

Our web-based Order Management Console can be branded to appear as your own company's web storefront, seamless integrated with your Sales Order and Inventory systems.

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